Legal

Terms of Service

Last updated: August 3, 2026

These Terms of Service ("Terms") govern your access to and use of MarginFlow ("MarginFlow," "we," "us," or "our"), including our website and application (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an agency or company, you represent that you have authority to bind that organization, and "you" refers to that organization.

1. The Service

MarginFlow helps agencies detect scope creep by comparing incoming client email requests against an uploaded, signed contract or Statement of Work, using AI to flag requests that appear to fall outside the agreed scope. MarginFlow never sends email on your behalf — any drafted email is for your own review, and you decide whether and how to send it.

2. Accounts

  • You must provide accurate information when creating an account and keep your login credentials confidential.
  • You are responsible for all activity that occurs under your account.
  • You must be at least 18 years old and able to form a binding contract to use the Service.

3. Connecting Gmail

Connecting Gmail is optional but required for the core scope-alert feature to work. When you connect Gmail, you authorize MarginFlow to read (not send) email matching your saved clients' contact addresses, in order to detect out-of-scope requests. You can disconnect Gmail at any time from Settings → Integrations. Our use of data obtained through Google APIs is described in our Privacy Policy and adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Your content

You retain ownership of the contracts, client data, and other content you upload or connect to MarginFlow ("Your Content"). You grant us a limited license to host, process, and analyze Your Content solely to provide and improve the Service. You are responsible for having the right to upload and share Your Content with us, including any client contact information.

5. AI-generated output

Scope alerts, confidence scores, and drafted emails are generated by AI models and may contain errors or miss context. They are decision support, not legal or professional advice. You are responsible for reviewing any alert or drafted email before relying on it or sending it to a client — MarginFlow does not send anything automatically.

6. Subscriptions and billing

  • Paid plans are billed on a recurring basis through PayPal Subscriptions, at the price and interval shown at checkout.
  • Your subscription renews automatically until you cancel from Settings → Billing. Cancelling stops future renewals; access typically continues until the end of the current billing period.
  • Fees are non-refundable except where required by law or explicitly stated otherwise.
  • We may change our pricing with advance notice; changes apply from your next billing cycle.

7. Acceptable use

You agree not to:

  • Use the Service to violate any law or third party's rights
  • Upload content you don't have the right to share, or connect a mailbox you're not authorized to access
  • Attempt to reverse engineer, scrape, or interfere with the Service's infrastructure or security
  • Use the Service to send spam, malware, or to harass anyone
  • Resell or provide the Service to third parties without our consent

8. Third-party services

The Service relies on third-party providers, including Google (Gmail API), Clerk (authentication), PayPal (billing), Resend (transactional email), object storage, and AI model providers used for contract extraction and email classification. Your use of those providers through MarginFlow may also be subject to their own terms.

9. Termination

You may stop using the Service and delete your account at any time by contacting hello@marginflow.in. We may suspend or terminate your access if you violate these Terms, with notice where reasonably possible. Upon termination, your right to use the Service ends; certain provisions (e.g. ownership, disclaimers, limitation of liability) survive.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT SCOPE-ALERT DETECTION WILL BE ACCURATE OR COMPLETE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARGINFLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF REVENUE, PROFITS, OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

12. Changes to these Terms

We may update these Terms from time to time. We'll post the revised version here with an updated "Last updated" date, and for material changes we'll provide additional notice. Continued use of the Service after changes take effect constitutes acceptance.

13. Contact us

Questions about these Terms? Email us at hello@marginflow.in.