Is It Out of Scope? — Web development
Is adding a booking or scheduling system out of scope for a web development project?
Usually yes, unless it was specifically named in the original quote as a deliverable.
A contact form is a simple build; a booking system — availability rules, calendar sync, confirmation emails, sometimes payment collection — is a meaningfully larger integration most site quotes never priced in.
Is it out of scope?
Yes, unless it was quoted. Integrating (or building) a booking/scheduling system is a defined technical deliverable with real complexity, not implied by a general "add a form" scope.
Clause typically implicated
Clause typically implicated
Deliverables clause→ — The quote specified the site's forms and functionality; a booking/scheduling integration is a new, unquoted deliverable unless it was explicitly listed.
Example contract wording
Example contract wording (illustrative, not legal advice)
The build didn't include a booking system — that's availability logic and calendar integration on top of the site, which I'd scope and quote as its own piece.
How MarginFlow flags it
MarginFlow flags booking/scheduling-system requests outside_scope on development contracts unless the SOW explicitly listed that integration as a deliverable.