Quick reference definitions for the terms that come up constantly in agency scope conversations.
Work delivered on a project that falls outside what was originally agreed in the contract or statement of work.
A formal request to add, remove, or modify project scope, usually with an associated price and timeline adjustment.
A document defining a specific engagement's deliverables, timeline, revision limits, and exclusions.
Any client ask that falls outside the deliverables, limits, or timeline defined in the current contract or SOW.