Is It Out of Scope? — Web development
Is redesigning business cards out of scope for a web development project?
Yes. Business card design is print/graphic design work, unrelated to building or maintaining a website, and outside a development engagement regardless of who the request is routed to.
This is one of the clearer cases of a request landing on the wrong team simply because they're available — business card design has no technical component at all, and a dev-only engagement was never going to have covered it in the first place.
Is it out of scope?
Yes, without much nuance. Print collateral design is a different discipline entirely from web development, and this holds regardless of how the request is worded or how small the deliverable seems.
Clause typically implicated
Clause typically implicated
Exclusions clause→ — The engagement covers development work — print/graphic design deliverables like business cards are excluded outright.
Example contract wording
Example contract wording (illustrative, not legal advice)
Business card design isn't something we handle under this engagement — that's print/graphic design, outside our development scope. Happy to point you toward a designer if you need one.
How MarginFlow flags it
MarginFlow flags this outside_scope on development contracts with high confidence given the total discipline mismatch, keeping the explanation brief since there's little for the account manager to weigh before responding.