Is It Out of Scope? — Web design

Is redesigning the homepage after launch out of scope for a web design project?

Yes. Once a design is approved and the project has launched, a request to redesign a page — as opposed to fix a bug in it — is new design work, not a continuation of the original engagement.

The site launched weeks or months ago. The homepage was approved through the project's revision rounds and is live. Then the client comes back — a new marketing hire doesn't like the hero, a competitor redesigned their site, or leadership just wants "something fresher" — and asks for the homepage to be redesigned. This is easy to conflate with the free tweaks agencies sometimes do post-launch, but a full redesign of an approved, shipped page is a different thing entirely from a small polish fix.

Is it out of scope?

Yes, essentially always. The design was approved and delivered — that's what the project scoped and what the client signed off on. A post-launch redesign request, however reasonable the underlying reason, is a new round of design work against an already-closed deliverable, not a continuation of it.

Clause typically implicated

Clause typically implicated

Acceptance testing clause→ — Defines when a deliverable counts as approved and closed — a redesign request after that point is new work against a completed item, not open revisions.

Example contract wording

Example contract wording (illustrative, not legal advice)

The homepage design was approved on [date] under the project's sign-off process, and the site has been live since [launch date] — that deliverable is closed per our agreement. A full redesign is new design work; happy to scope it as its own engagement. Given the earlier project, I can offer [X]% off a fresh quote — want me to put one together?

How MarginFlow flags it

MarginFlow tracks which deliverables have been marked approved/closed, so a redesign request against an already-signed-off page classifies differently from an open revision request on work still in progress. The classifier flags it outside_scope, explains that the deliverable was already accepted per the contract's acceptance terms, and estimates a suggested charge in line with what a comparable fresh design engagement would cost — not treated as a free continuation of the original project.

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